Refund Policy
Refund Window at a Glance
Monthly subscriptions
7 days
Prorated refund from initial purchase only
Annual subscriptions
14 days
Prorated refund from initial purchase only
Refund Policy
Orbirank's standard refund policy:
- Monthly subscriptions: prorated refund available within 7 days of initial purchase only.
- Annual subscriptions: prorated refund available within 14 days of initial purchase only.
- After these periods, all fees are non-refundable except where required by mandatory consumer protection law in your jurisdiction.
All billing and refund processing is handled by Paddle (our Merchant of Record). To request a refund, contact [email protected] or Paddle's customer support.
Need a refund?
Contact support within the window above and we'll process your request promptly.