Contact Us
Orbirank Ltd — we aim to respond within 2 business days.
General Support
For product questions, billing queries, account issues, and general support:
We aim to respond within 2 business days.
Legal & Privacy Requests
For GDPR data subject requests (access, erasure, portability, objection), legal notices, and compliance enquiries:
Data subject requests are handled within 30 days as required by the GDPR. Please include “Privacy Rights Request” in the subject line and verify your identity.
Company
N.S. IT SERVICES PTY LTD (trading as Orbirank)
ABN 75 122 740 121 / ACN 122 740 121
New South Wales, Australia
Email: [email protected]
Billing & Refunds
All billing is processed by Paddle (our Merchant of Record). For billing issues or refund requests, contact us at [email protected] or use Paddle’s customer portal. See our Refund Policy for details.